We at Nature's Comfort back our wood boilers 100%. There is a 20 year warranty in place from the day you purchase your unit. For the first 5 years, parts and labor are included. Electrical components are guaranteed for one year. Years 6-20 are prorated. Most importantly, you can save literally thousands of dollars on your heating bills just over the time of the warranty period. This is one of the best warranties in the industry. Nature's Comfort is Built to last! We Guarantee it! First contact your dealer. Proof of purchase, appliance model and serial number must be provided. Your dealer carries parts for taking care of most boiler warranty issues. A repairman and/or your dealer will take care of replacements or repairs neccesary to fulfill your warranty needs. If your dealer and/or repairman have any questions about your claim, Nature's Comfort will be contacted to assist them however needed to fulfill your warranty claim. The life of your outdoor wood boiler or pellet stove greatly depends upon care and maintenance. Properly maintained, your appliance can give you 30 years of dependable service. NC-40 Pellet Stove Warranty NCB Series Warranty “Save over $60,000 on your heating bill just during the warranty period”